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Public Services

Hours of Services

Services By Appointments Only

U.S. citizen services are provided by appointments only, Monday to Thursday, from 1:15 to 3:15 p.m.  For instructions on how to schedule an appointment for any of services provided below, follow the respective link:


Walk-in Services

Walk-in services (no appointment necessary) will be provided only for the below cases, Monday to Friday during business hours:


After Business Hours

In case of an after-hours emergency involving a U.S. citizen, please call +355-(0)4-224-7285 thru 89, and ask to speak with the duty officer.  Various questions on the above services may be addressed via email at acstirana@state.gov.

Entrance At the Security Check Point

Only person(s) seeking consular services will be admitted into the Consular Section by showing an appointment confirmation sheet and a photo ID.  Exceptions will be made only if those seeking consular services are under 18, or if they are disabled and require assistance.

Please do not bring mobile phones or any electronic devices, such as Blackberries, iPods, or PDAs as they are not allowed within the Consular Section.  We also strongly advise you not to bring strollers, large bags, backpacks, suitcases or packages to the consular section as there are no storage cabinets on the grounds of our facility.

Applicants who do not follow these instructions will experience considerable delays at the security check point.

Visa Concerns and Inquiries

According to the policy of the U.S. Embassy in Tirana, visa inquiries can only be addressed in writing to ensure accuracy in answering.  No visa inquires will be taken during American Citizen Services Hours.  Please do not schedule an online appointment regarding a visa concern or question.  If you have a question about a visa issue, please visit our VISA SECTION.

Emergency Contact for U.S. Citizens

  • Emergency Call Logo
    +355-(0)-4224-7285

    Include: Crime Victim, Arrest, Death, Child Abduction, Life Threatening Illness or Medical Conditions, Lost/Stolen Passport of a U.S. citizen.  Please note that this number cannot be used for visa inquiries.  Visa inquiries are addressed at our web page “I Am Inquiring About”.

Embassy Location

List of Holidays

  • United States and Albanian National Holidays
    2014 Official Holidays
    The Consular Section of the U.S. Embassy in Tirana will be closed during U.S. and Albanian national holidays.  Click on the image or the title for a list of 2014 holidays.